Support Center
Find answers and get help with IrisVitality's telehealth and GLP-1 support services.
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Pricing
Explore our GLP-1 therapy pricing plans, including Starter and Advanced options.
View PricingShipping & Refunds
Find out about shipping times, costs, delivery details, and our refund process.
Shipping DetailsOrdering
You can fill out our order form, and we'll confirm your dose and prepare your medication.
Most clients start with 2.5mg and adjust monthly based on progress.
Yes, our vials come without syringes. Please use U-100 insulin syringes.
Pricing
Check our pricing page for details.
No, you only pay for the medication and shipping if applicable.
No, prices remain stable. We also run occasional promotions, and you can check with us before ordering or subscribe via email for updates.
Shipping & Refunds
Orders ship within 24–48 hours after payment. US delivery is usually 3–5 business days.
No, the lyophilized form is stable and not affected by short-term heat exposure.
If your order is delayed, damaged, or lost during shipping, please contact us via contact page or email. We will guide you through our refund or replacement process.
Usage
Lyophilized powder: store at room temperature. Reconstituted solution: refrigerate and use within 30 days.
No, it does not contain Vitamin B12 or Vitamin B6.
Support
Yes, repeat clients can be assigned a dedicated support representative.
Currently we provide support via email and SMS only.
You can reach us via the contact page or reply to our emails directly.