30-Day Guarantee &
Exit Sovereignty.
Iris Vitality provides clinical weight care governed by absolute transparency. Our protocols ensure your therapeutic journey is managed and entirely under your control.
Clinical & Results Guarantee
If our physicians determine therapy is medically inappropriate, or if the protocol proves ineffective for your biology within 30 days of payment, a full refund is authorized.
Exit Sovereignty
Patients maintain the absolute right to exit their titration path at any time. Simply notify support to cancel all future cycles. We prioritize your choice over any long-term contract.
Mandatory Clinical Protocol.
Timeline & Evaluation Policy
Refund requests are authorized within 30 calendar days from payment completion. While results vary by individual metabolism, we conduct thorough assessments to prioritize member success and clinical efficacy.
Pharmaceutical Finality
In accordance with federal safety regulations, medications fulfilled and dispatched from the pharmacy cannot be returned or refunded once they have left the secure control of the clinical facility.
Dispute Pre-emption
To protect your clinical standing, do not initiate a dispute with your bank before contacting support. Unauthorized disputes result in permanent service suspension.
Refund Resolution Pathway.
Initial Inquiry
Contact our clinical support terminal via SMS or Email. Provide your Order ID for administrative logging.
Internal Assessment
Our team evaluates the request based on clinical eligibility markers and pharmaceutical status.
Fund Disbursement
Upon authorization, refunds are typically processed back to your original payment method within 3 to 7 business days.